Shipping Policy

Last Updated: August 15, 2026

Thank you for shopping with us. We are committed to delivering your clothing orders safely and on time across Tamil Nadu.

1. Shipping Locations

We currently deliver orders to all major cities, towns, and serviceable locations across Tamil Nadu.

Delivery availability may depend on the serviceability of the delivery address and the courier partner.

2. Order Processing Time

• Orders are usually processed and packed within 1–2 business days after the order is confirmed.

• Orders placed on Sundays or public holidays may be processed on the next business day.

• During sales, promotions, festivals, or periods of high order volume, processing may take additional time.

3. Delivery Time

Once your order has been dispatched, the estimated delivery time is generally:

• Chennai: 1–3 business days

• Other locations in Tamil Nadu: 2–5 business days

• Remote or difficult-to-service locations: Delivery may take additional time.

Delivery timelines are estimates and may vary depending on the courier service, weather, holidays, strikes, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may offer free shipping on selected orders, products, or promotional periods. Any applicable free-shipping offer will be clearly mentioned on the website.

5. Order Tracking

Once your order has been shipped, we may provide a tracking number or tracking link through your registered mobile number, email, WhatsApp, or other available communication channels.

You can use the tracking information to check the current status of your shipment.

6. Delivery Address

Customers are responsible for providing an accurate and complete delivery address, including:

• Full name

• Door/house number

• Street/locality

• City/town

• District

• Tamil Nadu

• PIN code

• Valid mobile number

We are not responsible for delays or failed deliveries caused by an incorrect, incomplete, or unavailable delivery address.

7. Delayed Deliveries

While we make every effort to deliver orders within the estimated timeframe, delays can occasionally occur due to:

• Courier-related issues

• Heavy traffic

• Weather conditions

• Natural disasters

• Public holidays

• Festivals

• Strikes or transportation disruptions

• Incorrect address or contact information

• Remote-area delivery restrictions

• Other circumstances beyond our reasonable control

If your order is significantly delayed, please contact our customer support team with your order number.

8. Failed Delivery Attempts

Our courier partner may make multiple delivery attempts.

If the customer is unavailable or does not respond to the courier's calls, the shipment may be returned to us.

If an order is returned because of an incorrect address, unavailable recipient, or failure to accept the delivery, additional shipping charges may apply for reshipping the order.

9. Damaged Package

Please inspect the package when you receive it.

If the package appears seriously damaged, opened, or tampered with, please contact us as soon as possible and provide photographs or other relevant evidence.

We will review the issue and assist you according to our return/replacement policy.

10. Missing or Incorrect Items

If you receive an incorrect item, missing item, or an item that does not match your order, please contact us within 48 hours of delivery.

Please provide:

• Order number

• Photographs/videos of the package

• Photographs of the received product

• A brief description of the issue

We will review the request and provide an appropriate resolution.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us through the contact details provided on our website.

Please include your order number when contacting us about an existing order so that we can assist you more quickly.

We appreciate your trust and look forward to delivering your order to you safely.